A: HavenWell is a home enhancement brand designed to bring effortless elegance and organization into your everyday life. We specialize in products that upgrade your home without stress — sleek, renter-friendly, and built to last.
———————————————————-Q: How long does shipping take?
A: Most orders ship from our U.S. warehouses and typically arrive within 3–6 business days. You’ll receive a tracking number as soon as your order leaves our facility.
———————————————————— Q: Do you ship internationally?
A: At this time, HavenWell ships within the United States only. We’re working to expand to more countries soon!
———————————————————— Q: Will my order come with invoices or supplier branding?
A: No. All orders are shipped discreetly without invoices, logos, or supplier branding. Your products will arrive clean and simple, directly from HavenWell. ————————————————————Q: What is your return policy?
A: We want you to love your HavenWell purchase. If you’re not completely satisfied, we offer a 30-day money-back guarantee. Simply contact us at [support@havenwellofficial.com] to start the return process.
———————————————————— Q: Do I have to drill or damage my walls to install your products?
A: No drilling, no stress! Our products (like the HavenWell No-Drill Shower Caddy) use heavy-duty adhesive pads designed to hold strong while keeping your walls and tiles damage-free.
————————————————————Q: How much weight can the HavenWell Shower Caddy hold?
A: Our rustproof stainless steel caddies are designed to hold up to 20 pounds when properly installed on smooth surfaces. Perfect for shampoos, conditioners, and more.
———————————————————— Q: What surfaces do your products work on?
A: Our adhesive pads work best on smooth, non-porous surfaces like tile, glass, and stainless steel. They are not recommended for rough, uneven, or matte stone surfaces.
————————————————————Q: How do I track my order?
A: After your order ships, you’ll receive a confirmation email with a tracking link. You can follow your package every step of the way.
———————————————————-Q: How do I contact HavenWell?
A: You can reach our customer care team at support@havenwellofficial.com. We usually respond within 24 hours, Monday–Friday.
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Q: Are your products safe for renters?
A: Yes! HavenWell products are designed with renters in mind — strong, functional, and removable without leaving damage behind.
